Employment Dispute Resolution

The Office of Employment Dispute Resolution (EDR) assists both employees and managers in finding solutions to disputes that arise in the workplace. The Office of EDR plays an integral role from the onboarding process through the exiting process. The Office also facilitates the termination process and ensures that the due process rights of all employees are protected.

EDR provides the following services:

  • Investigates allegations of misconduct, abuse and neglect, discrimination, sexual harassment and employee bullying
  • Oversees the disciplinary, termination, and internal dispute resolution processes
  • Provides general information and interpretations of applicable policies, rules, processes, and procedures
  • Exercises diplomacy to establish a conciliatory atmosphere while assisting employees who are no longer able to perform the essential functions of their current jobs to select an alternative position or employment status
  • Provides training and workshops through online, onsite and/or external resources tailored specifically to address behavioral challenges and support employees to become successful in their careers
  • Serves as BCPS representatives for the unemployment process with the Department of Labor, Licensing and Regulation

Office of Investigations and Records Management

The Office of Investigations and Records Management is responsible for overseeing the fingerprinting and criminal background checks for all employees and conducts Department of Human Resources related internal investigations.

Office of Equal Employment Opportunity

The Equal Employment Opportunity Office is responsible for investigating complaints or charges of discrimination and evaluating employee requests for reasonable accommodations under the Americans with Disabilities Act.

Contact Us


Sharon Petty
Administrative Secretary
Fax: 410-296-2376

Office of Employment Dispute Resolution
6901 Charles Street, Building B
Towson, MD 21204
Provide Solutions
Resolve Conflicts
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